Toyota Production System

The machine that changed the world

Lean thinking

Learning to see

Lean Six Sigma For Service

Six Sigma

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James H. Harrington - Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity and Competitiveness (McGraw-Hill 1991)
Ryuji Fukuda - CEDAC: A Tool for Continuous Systematic Improvement (Productivity Press 1996)
Mike Rother, Rick Harris - Creating Continuous Flow (The Lean Enterprise Institute 2001)
Rohit Ramaswamy - Design and Management of Service Processes: Keeping Customers for Life (Addison-Wesley 1996)
Tom Peters - Garbage Gathering, OODA Loops, Control Conundrums and Other Management Tools for the 90's (Tom Peters Group)
Isaki Imai - Gemba Kaizen: A Common-Sense-Low-Cost Approach to Management (McGraw-Hill 1997)
Michael C. Thomsett - Getting Started in Six Sigma (John Wiley & Sons 2005)
William A. Levinson - Henry Ford's Lean Vision: Enduring Principles from the First Ford Motor Plant (Productivity Press 2002)
Forrest W. Breyfogle - Implementing Six Sigma: Smarter Solution Using Statistical Methods (Wiley-Interscience 1999)
Geary A. Rummler, Alan P. Brache - Improving Performance, How to Manage the White Space on the Organisation Chart (2000)
Robert Slater - Jack Welch and the GE Way: Management Insights and Leadership Secrets of the Legendary CEO (McGraw-Hill 1999)
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Michael L. George - Lean Six Sigma for Service - How to Use Lean Speed and Six Sigma Quality to Improve Service and Transactions (McGraw-Hill 2003)
Mary Poppendieck, Tom Poppendieck - Lean Software Development; An Agile Toolkit (Addison Wesley 2003)
James P. Womack, Daniel T. Jones - Lean solutions How Companies and Customers Can Create Value and Wealth Together (Simon & Schuster 2005)
James P. Womack, Daniel T. Jones - Lean thinking: Banish Waste and Create Wealth in Your Organisation (Simon & Schuster 1996)
Mike Rother, John Shook - Learning to See (The Lean Enterprise Institute 2003)
Rick Harris, Chris Harris, Earl Wilson - Making Materials Flow (The Lean Enterprise Institute 2003)
Richard Luecke - Managing Creativity and Innovation (Harvard Business School Publishing 2003)
Bradley T. Gale - Managing Customer Value: Creating Quality and Service That Customers Can See (The Free Press 1994)
Frank P.M. Biemans - Manufacturing Planning and Control (1990)
Edwards W. Deming - Out of the Crisis (MIT Press 1986)
Ray W. Wilson, Paul Harsin - Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity Press 1998)
Michael Hammer, James Champy - Reengineering the Corporation (HarperCollins 1993)
Nancy Hyer, Urban Wemmerlov - Reorganizing Office Work Using Cellular Principle (Productivity Press 2002)
Dan Jones, James P. Womack - Seeing the Whole (The Lean Enterprise Institute 2003)
Craig Gygi, Neil DeCarlo, Bruce Williams - Six Sigma For Dummies (Wiley Publishing 2005)
Thomas Bertels - Six Sigma Leadership Handbook (John Wiley and Sons 2001)
Mikel Harry, Richard Schroeder - Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations (Mikel Harry, Ph.D., and Richard Schroeder 2000)
Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh - Six Sigma Way (McGraw-Hill 2000)
Hitoshi Kume - Statistical Methods for Quality Improvement (The Association for Overseas Technical Scholarship 1985)
Jerry L. Harbour - The Basics of Performance Measurement (Productivity Press 1997)
Robert Damelio - The Basics of Process Mapping (Productivity Press 1996)
Beau Keyte, Drew Locher - The Complete Lean Enterprise. Value Stream Mapping for Administrative and Office Processes (Productivity Press 2004)
John Bank - The Essence of Total Quality Management (Prentice Hall International 1996)
Anthony C. Laraia, Patricia E. Moody, Robert W. Hall - The Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance (John Wiley & Sons 1999)
James P. Womack, Daniel T. Jones, Daniel Ross - The Machine that Changed the World (HarperPerennial 1990)
Allen Ward, Jeffry K.Liker, John J. Cristiano, Durward K. Sobek - The Second Toyota Paradox: How Delaying Decisions Can Make Better Cars Fasters (Sloan Management Review 1995)
Jeffrey K. Liker - The Toyota Way. 14 Management Principles from the World's Greatest Manufacturer (McGraw-Hill 2004)
Taiichi Ohno - Toyota Production System: Beyong Large Scale Production (1978)
Robert M. Grant, Rami Shani, R. Krishnan - TQM's Challenge to Management Theory and Practice (Sloans Management Review 1994)
John Oakland, Peter Morris - TQM a Pictorial Guide for Managers (Butterworth Heinemann 1997)
Don Tapping, Tom Shuker - Value Stream Management for the Lean Office (Productivity Press 2004)